Privacy Policy
Your privacy matters
At Clubbish, we believe trust is built on transparency. Whether you’re downloading our latest research report, booking a free strategy consultation or simply getting in touch, we’re committed to protecting your personal information and using it responsibly.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the choices you have regarding your data.
Information
we collect
How we
use it
How we
protect it
Your rights
and choices
Who We Are
Clubbish is a UK-based digital marketing consultancy specialising in Outcome Driven Marketing. We help ambitious businesses achieve measurable growth through strategic marketing, paid advertising, search engine optimisation (SEO), analytics and performance reporting.
When you provide your personal information through our website, Clubbish acts as the Data Controller under the UK General Data Protection Regulation (UK GDPR).
The Information We Collect
Depending on how you interact with our website, we may collect personal information including:
- Your name
- Company name
- Job title
- Email address
- Telephone number
- Information you provide through our contact forms
- Information submitted when booking a free strategy consultation
- Information provided when downloading research reports, guides or other downloadable resources
- Any correspondence you choose to send us
We only collect information that is relevant to the services or information you have requested.
How We Collect Your Information
We collect personal information when you:
- Complete a contact form
- Book a strategy consultation
- Download one of our resources
- Subscribe to marketing communications
- Contact us by email or telephone
We may also receive information if you communicate with us through social media or other online channels.
Why We Collect Your Information
We use your information to:
- Respond to your enquiries
- Arrange consultations
- Provide the reports or resources you have requested
- Keep you informed about relevant marketing insights and updates (where you have given your consent)
- Improve our services and customer experience
- Maintain accurate business records
- Meet our legal and regulatory obligations
We will only use your information for the purposes for which it was originally collected.
Our Legal Basis for Processing
Under UK GDPR, we only process your personal information where we have a lawful basis to do so.
This may include:
- Your consent
- Preparing for or fulfilling a contract
- Our legitimate business interests
- Compliance with legal obligations
We will only use your information for the purposes for which it was originally collected.
Marketing Communications
If you choose to receive marketing communications from Clubbish, we may occasionally send you:
- Industry insights
- Marketing research
- New articles and resources
- Event invitations
- Company updates
- Information about our services
You can unsubscribe from these communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
We will never sell your personal information or send unsolicited marketing communications where consent is required.
Keeping Your Information Secure
Protecting your personal information is extremely important to us.
We use appropriate technical and organisational measures designed to safeguard your information against unauthorised access, disclosure, alteration or loss.
These measures include secure hosting, encrypted connections, controlled access to personal information and regular security updates.
Although no online system can ever guarantee absolute security, we continually review our processes to help keep your information protected.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory requirements.
Once information is no longer required, it is securely deleted or anonymised.
Sharing Your Information
We do not sell, rent or trade your personal information.
Where necessary, we may share information with carefully selected service providers who help us deliver our services, such as website hosting, customer relationship management (CRM) systems, email marketing platforms or scheduling software.
Any organisation processing information on our behalf is required to keep your information secure and confidential.
International Transfers
Some of the software and technology providers we work with may process personal information outside the United Kingdom.
Where this occurs, appropriate safeguards are implemented to ensure your personal information remains protected in accordance with UK data protection legislation.
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Restrict or object to certain types of processing
- Withdraw your consent at any time where processing relies upon consent
- Request a copy of your personal information
If you wish to exercise any of these rights, please contact us using the details below.
Changes to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in legislation, technology or our business practices.
Any updates will be published on this page together with the revised “Last Updated” date.